Last updated: 21 August 2026
Welcome to Real Root. These Terms & Conditions govern your use of our website and the purchase of products from us. By accessing our website or placing an order, you agree to be bound by these Terms & Conditions, along with our Privacy Policy, Shipping & Delivery Policy and Return, Replacement & Refund Policy.
If you do not agree with these Terms, please do not use our website or place an order.
1. About Us
This website and the brand Real Root are operated by:
Shree Parshwa Super Foods LLP
Brand name: Real Root
04, Bagdo ka Was, Mohan Talkies, Ratlam, Madhya Pradesh 457001
Email: realrootrtm@gmail.com
Phone: 9406875695
2. Product Information
We make reasonable efforts to ensure that product descriptions, images, prices and other information displayed on our website are accurate.
However, natural food products may vary in colour, size, shape, texture, aroma or appearance. Product images are for illustrative purposes, and actual packaging or appearance may vary from time to time.
Minor natural or visual variations that do not materially affect the nature or quality of the product shall not ordinarily be considered a defect.
Customers are advised to carefully read the product label, including ingredients, nutritional information, allergen information, storage instructions and other relevant details before consumption.
3. No Medical or Health Guarantee
The information provided on our website is for general informational and product-related purposes only.
Our products are food products and are not intended to diagnose, treat, cure or prevent any disease. Nothing on this website should be considered medical advice or a guarantee of any particular health outcome.
If you have any medical condition, allergy, dietary restriction or other health concern, please consult an appropriately qualified professional before consuming the product, where necessary.
4. Allergies and Individual Suitability
Customers are responsible for checking the ingredients and allergen information before consuming any product.
Real Root shall not be responsible for any adverse reaction arising due to known or undisclosed allergies, improper consumption, failure to review product information or improper handling of the product, except to the extent liability cannot legally be excluded.
5. Prices and Orders
All prices displayed on the website are subject to change without prior notice. Applicable taxes, shipping charges or other charges, if any, will be displayed at or before checkout.
Placing an order does not automatically constitute acceptance of the order by Real Root.
We reserve the right, subject to applicable law, to accept, reject, cancel or limit an order in cases including product unavailability, pricing or technical errors, suspected fraud, incorrect information, payment failure or delivery serviceability issues.
6. Cancellation, Returns and Refunds
Orders may be cancelled only before they have entered the shipment or dispatch process.
Due to the nature of food products, returns, exchanges or refunds are generally not accepted once an order has been dispatched, except in cases covered under our Return, Replacement & Refund Policy or where required under applicable law.
7. Shipping and Delivery
Delivery timelines are estimates and may vary depending on the delivery location, courier serviceability, weather conditions or other circumstances beyond our reasonable control.
Customers are responsible for providing accurate delivery and contact information. Real Root shall not be responsible for delays or failed deliveries resulting from incorrect information, customer unavailability or other circumstances attributable to the customer.
Please refer to our Shipping & Delivery Policy for complete details.
8. Product Storage and Handling
Once delivered, customers are responsible for storing and handling the products according to the instructions provided on the packaging.
Real Root shall not be responsible for any deterioration, damage or quality issues arising from improper storage, exposure to unsuitable conditions, contamination, use after the applicable best-before or expiry date, or improper handling after delivery.
9. Intellectual Property
The name Real Root, along with its logos, designs, product photographs, website content, trademarks, graphics and other intellectual property, is owned by or used under licence by Shree Parshwa Super Foods LLP and is protected under applicable laws.
No content from this website may be copied, reproduced, modified, distributed or commercially used without our prior written permission.
10. Limitation of Liability
To the maximum extent permitted by applicable law, Real Root and Shree Parshwa Super Foods LLP shall not be liable for any indirect, incidental, consequential, special or punitive loss or damage arising from the use of our website or products.
Nothing in these Terms is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.
11. Force Majeure
Real Root shall not be liable for any delay or failure in performance caused by circumstances beyond its reasonable control, including natural disasters, extreme weather, strikes, transportation disruptions, government actions, technical failures or other force majeure events.
12. Changes to Terms
We may update these Terms & Conditions from time to time. Any updated version will be published on this website with a revised “Last Updated” date.
Continued use of the website after such updates may constitute acceptance of the revised Terms, where permitted by applicable law.
13. Governing Law and Jurisdiction
These Terms & Conditions shall be governed by and construed in accordance with the laws of India.
Subject to applicable law and the jurisdiction of any court, consumer commission, tribunal or other authority whose jurisdiction cannot legally be excluded or restricted, all disputes, claims, proceedings or litigation arising out of or in connection with the use of this website, purchase of products or any transaction with Real Root shall be subject to the exclusive jurisdiction of the competent courts and authorities at Ratlam, Madhya Pradesh, India.
14. Contact Us
For any questions regarding these Terms & Conditions, please contact:
Real Root
Shree Parshwa Super Foods LLP
04, Bagdo ka Was, Mohan Talkies, Ratlam, Madhya Pradesh 457001
Email: realrootrtm@gmail.com
Phone: 9406875695
By using this website or placing an order, you acknowledge that you have read, understood and agreed to these Terms & Conditions.